Changing Strata Managers: A Step By Step Guide.
Download this Guide in PDF here
Are you and your fellow owners experiencing issues or frustrations with your current strata manager? Changing strata managers can be a straightforward process when you know the right steps to take.
At Coastal Strata, we understand the importance of having a competent strata manager to handle your property’s needs.
While we are not strata managers and only provide strata reports, we want to help you navigate this process smoothly. Here’s a step-by-step guide to help you initiate the change:
THE STEPS
1. Gauge Interest Among Other Owners
Start by having a chat with some other owners to see if they share the same issues, frustrations, or reasons for wanting a change. Since you'll need majority support later, it's worthwhile early on to see how receptive they are to change.
2. Review Your Current Agreement
Check the contract with your current strata manager. Understand the notice period required to terminate the agreement and any potential penalties or fees for early termination.
3. Research New Strata Managers
Look for potential new strata managers. Consider their reputation, services, fee transparency, and how well they might address the issues you're experiencing with your current manager.
4. Call a General Meeting
To formally propose a change, you'll need to call a general meeting. Your Strata Committee may be able to arrange this or you may need your Strata Manager to add a motion to the next AGM or EGM.
5. Present Your Case
At the meeting, present your case clearly and confidently. Highlight the shared issues and frustrations, and how a new strata manager could better serve the interests of all owners. A majority vote is required to change the strata manager.
7. Transition Coordination
The new strata manager will communicate directly with the outgoing manager to transfer all necessary information. They will also keep in touch with the strata committee to advise on progress, timings, and identify top priorities to start working on.
